PCI Shares Lean Progress and Employee Development Efforts
PCI Group | Fort Mill
January 24, 2023
PCI Group in Fort Mill hosted an OpExChange plant visit focused on sharing progress in its lean journey and innovative approaches to employee development and engagement. The transactional mail provider demonstrated how lean principles, executive commitment, and standard work have supported significant growth while maintaining high-volume, high-security operations. Highlights included a highly automated production flow with minimal work-in-process, strong visual management tied to service-level agreements, and a robust onboarding and career progression program. The visit concluded with an engaging peer discussion centered on retention, training, and building a sustainable lean culture.